FOxFIRE Hospitality
Our Approach to Hospitality
At Lost Fox Inn and Foxfire Mountain House, we believe great hospitality begins with the people who create it.
The warmth of a dining room, the care behind a beautifully prepared meal, and the attention to detail in a guest stay do not happen by accident. They are built every day by talented people whose work deserves to be respected, supported, and sustainably compensated.
For that reason, we operate our restaurant with a tip-free model. You’ll notice that a tip line is not included on your receipt. Rather than relying on gratuities, we build the cost of fair wages and meaningful benefits directly into our pricing.
This approach allows us to create a workplace that is more stable, more equitable, and more sustainable for the people behind the experience. It also allows our guests to enjoy their meal or stay without the uncertainty of calculating an additional gratuity at the end.
No Tip Line, By Design
We believe hospitality works best when compensation is thoughtful, transparent, and not dependent on the variability of tips.
By building wages and benefits directly into our pricing, we are able to support our team in ways that remain uncommon in hospitality while also creating a simpler and more seamless guest experience.
It’s a model rooted in care: care for our staff, care for our guests, and care for the long-term health of the places we are building.
How We Support Our Team
Our team receives a range of benefits designed to support long-term wellbeing and help make hospitality a more sustainable career.
These include:
employer-supported health insurance
a 401(k) plan with employer match
paid time to recharge, including PTO and seasonal breaks
holiday closures that allow staff time with family
shift meals
birthday and year-end bonuses
staff discounts on lodging and dining
We are proud to offer benefits that reflect the value of the people who make our properties feel warm, welcoming, and memorable.
Why Our Prices May Look Different
We understand that this model can make our menu prices appear higher at first glance. That is intentional.
We believe pricing should reflect the true cost of thoughtful hospitality - not only the ingredients on the plate or the room itself, but also the labor, skill, and care behind the experience.
For us, this is not simply a pricing decision. It is part of a broader commitment to building a hospitality company where both guests and staff are genuinely cared for.
A More Sustainable Kind of Hospitality
When you dine or stay with us, you are supporting a version of hospitality that values both guest experience and employee wellbeing.
We believe the two are deeply connected. Taking care of our team is one of the most important ways we can take care of our guests, and we are proud to operate with that in mind.
